Google authenticator not working6/11/2023 I can only choose "Manual AD and Google authenticator". On the passwordstate website, it says to choose google Authenticator on the drop down list but that is greyed out. I have tried turning on/off and reinstalling the google authenticator many times but I cannot get it to work. I was originally on Passwordstate 8.6 - Build 8600 (4th February 2019) and have since upgraded to Passwordstate 8.6 - Build 8627 (26th February 2019) but I still get the same error. I then tried using the "Using the System Wide Authentication Settings" option but I still have the same issue. In the user accounts in passwordstate, I originally selected "Manual AD and Google authenticator" for one user but I got an error saying the code was wrong. If synchronizing time does not help you, try. Your phones time and date settings must match the ones on the Google servers to ensure that. After youve set up two-factor authentication (2FA), the codes generated by your authenticator app may stop working. Scroll down to the bottom of the page to the My Google Authenticator codes arent working (Android) entry. I have to wait for the code to change on the app. The most common cause for the problem is incorrect time syncing. That’s finally changing with a new feature that can sync 2FA codes to your Google account, allowing you to use Authenticator on multiple devices simultaneously. If you lost your phone, you could kill the 2FA for it. As far as I know, its the only one that is tied to the phone number and has a desktop client as well. If I try again, it says I cannot use the same code again. Authy is a google authenticator replacement thats free and holds the codes in the cloud as the authorized device, so if you lose your phone you dont have to go through this shit. When I go to login with the user that I assinged 2FA to, the google authenticator says Login failed - Google Verification Code is incorrect. The passwordstate timer shows up in the google authenticator app. I downloaded the google authenticator app and scanned the qr code. If this doesn't help, you may be facing an issue with your browser or the website, follow these steps to troubleshoot a website issue.I am having issues using the Google Authenticator. If your authenticator is not remembering you for 30 days even though the checkbox is ticked, try logging in to your account on the website. If this doesn't help, try copying and pasting the link into an incognito browser. Making a new request will invalidate any previous requests, even if you haven't received them yet. On some devices, this may also be called. If you've received the email to disable your authenticator but the link is invalid, try only making one request and waiting for it to arrive. Tap the three dots in the upper-right corner to bring up a drop-down menu. Give it around 15 minutes, if it still hasn't arrived follow our advice on not receiving emails. The email to disable your authenticator can sometimes take a little while to come through. If you're sure you've entered the correct code but it's not being accepted make sure the time and timezone on your mobile device and computer are the same. your Authy authenticator code, try the following troubleshooting checklist. If you've run into a problem with your authenticator app you're in the right place! We've put together some of the most common problems and their solutions below. If you are using the Google Authenticator App on an Android device and are. If you've upgraded to a Jagex account, please head to our Two-step authentication article on the Jagex Support Centre. Common authenticator issues and how to solve them.
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